A large emergency response center faced constant challenges with power instability affecting their network. Sudden outages disrupted surveillance systems, VoIP communications, and access control, compromising operational readiness and safety. Their standard switches lacked battery backup and power redundancy, making uptime a constant concern.

ALFA TECH’s Solution
ALFA TECH introduced the USW-Mission-Critical, a Layer 2 switch purpose-built for high-availability environments. Key features of the solution included:

✔ 8x GbE PoE++ Ports – Delivers up to 60W per port to power critical devices like APs, IP phones, and security cameras.
✔ Integrated Battery Backup – 368Wh hot-swappable battery supports continued operation during outages.
✔ Dual Power Inputs – AC and DC power redundancy ensures uninterrupted service.
✔ Real-Time Monitoring – Battery health tracked via UniFi Network Controller for proactive maintenance.
✔ Fanless Metal Chassis – Silent operation suited for mission-critical indoor environments.

The deployment was carried out with minimal downtime, replacing their existing switch infrastructure with the USW-Mission-Critical, providing direct PoE++ power to devices and integrating battery redundancy without requiring external UPS units.

Customer Satisfaction
Post-deployment, the emergency center reported:

✅ Zero Downtime during multiple power events in the following months.
✅ Improved Monitoring through real-time battery health visibility.
✅ Simplified Power Architecture – no more reliance on bulky UPS systems.
✅ Quiet & Reliable Operation, maintaining optimal conditions even in noise-sensitive control rooms.

With the USW-Mission-Critical, the customer secured reliable network infrastructure, ensuring their team stays connected and responsive under all conditions.

Installation & Configuration Details

Installation Steps:

Mount the switch in the rack using included brackets.

Connect both AC and DC power sources.

Insert the hot-swappable 368Wh battery.

Connect network and PoE devices.

Integrate into UniFi Controller for full management.

Configuration Overview:

Configured VLANs for voice, surveillance, and admin traffic.

Enabled battery monitoring and alert notifications.

Assigned PoE++ to access points, VoIP phones, and cameras.

Set up power failover logic for seamless transitions.